Brannan Aluminum

Brannan Aluminum Inc. ("we," "us," "our," or "the Company") respects your privacy. This policy explains what information we collect when you visit brannanaluminum.com (the "Website") or contact us, how we use it, who we share it with, and the choices you have.

By using the Website or submitting your information through any form, chat, or text-message program offered on the Website, you agree to the practices described here.

1. Who We Are

The business responsible for your information (the "data controller") is:

· Legal entity: Brannan Aluminum Inc.

· Mailing address: 520 Commerce Dr., Panama City Beach, FL 32408

· Phone: (850) 234-6754

· Privacy contact: [email protected]

· Website: brannanaluminum.com

· License: RX11066964

2. Information We Collect

We collect information in three ways: what you give us directly, what is collected automatically as you browse, and what we receive from the third-party services we use to run our business.

2.1 Information you give us

When you request a free consultation, ask about hurricane shutters or an outdoor living project, sign up for text updates, or contact us, you may provide:

· Contact details — name, email, phone, street address, city, ZIP, and county

· Project details — the product line you're interested in (e.g., roll-down shutters, screen enclosures, pergolas), property type, timeline, how you heard about us, and any notes or photos you choose to share

· Communications — the content of messages you send by form, email, chat, or text, and our replies

· Scheduling details — information needed to book a free consultation or property assessment

· Financing details — if you apply for financing through a link on our Website, information you submit to that lender directly (see Section 6)

2.2 Information collected automatically

When you visit the Website, certain information is collected automatically through cookies and similar technologies (see Section 5), including:

· Device and browser type, operating system, and screen settings

· Your IP address and general location (such as city or region)

· Pages viewed, links clicked, time on page, and the site or search you arrived from

· Aggregated, de-identified analytics about how visitors use the Website

2.3 Information from third parties

We use reputable providers to operate our Website and manage customer relationships, and may receive information from them — such as form submissions captured in our customer-relationship platform, analytics reports, and review activity that mentions us. These providers are described in Section 6.

3. How We Use Your Information

· Respond to inquiries and provide free consultations, property assessments, and project proposals

· Schedule consultations, site visits, and installations, and communicate about your project

· Send service updates and reminders, and — only with your consent — texts and marketing

· Operate, maintain, secure, and improve the Website and our services

· Understand how visitors use the Website so we can improve it

· Comply with legal obligations, enforce our Terms of Service, and prevent fraud or misuse

4. Text Messaging (SMS) Program

If you opt in to text messages — for example by checking the consent box on our contact form — you consent to receive SMS messages from us at the number you provide.

· Consent is not a condition of purchase. You don't have to agree to texts to get a consultation or buy from us.

· Message frequency. Frequency varies with your activity.

· Message and data rates may apply, depending on your mobile carrier and plan.

· Opting out. Reply STOP any time to stop texts, or HELP for help.

· Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages.

We do not share or sell mobile phone numbers or SMS consent information to third parties or affiliates for their marketing. Numbers collected for texting are used only to deliver the messages you asked for and to communicate about your project, except as needed to operate the messaging service (the platform and carrier that actually send the texts).

5. Cookies and Tracking Technologies

Cookies are small files placed on your device. We — and the analytics or advertising providers we use — may use cookies, pixels, and similar technologies to make the Website work, remember preferences, measure traffic, and understand usage.

The specific tools we currently use include:

· Google Analytics 4 (GA4) — measures website traffic and visitor behavior (pages viewed, time on site, general location, and device type). You can opt out via Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout.

· Meta Pixel (Facebook/Instagram) — measures the effectiveness of our advertising on Facebook and Instagram and helps us show relevant ads to people who have visited the Website. You can manage your ad preferences at facebook.com/ads/preferences.

You can control cookies through your browser settings, including blocking or deleting them; some features may not work if you disable cookies. Where required by law, we request consent for non-essential cookies through a banner.

6. How We Share Information

We do not sell your personal information. We share information only in the limited cases below.

· Service providers. Companies that help us run our business under contract — website host, our customer-relationship and form platform, analytics, and scheduling tools. Representative providers include Google (Analytics 4) and Meta (Pixel).

· Financing partners. If you choose to apply for financing, the lender you apply through receives the information you submit to them directly, subject to their own privacy policy.

· Professional advisors. Accountants, attorneys, and insurers, where reasonably necessary.

· Legal and safety. When required by law or to protect the rights, property, or safety of the Company, our customers, or others.

· Business transfers. In connection with a merger, financing, or sale of business assets, subject to this policy.

7. Third-Party Links and Services

The Website may link to or embed third-party content (a Google Map, social links, a financing application, manufacturer pages). We aren't responsible for their privacy practices — please read their policies before sharing information with them.

8. How Long We Keep Your Information

We keep personal information only as long as needed for the purposes above — to respond to you, complete and service your project, maintain business and warranty records, and meet legal, tax, and accounting requirements. When no longer needed, we take reasonable steps to delete or de-identify it.

9. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including serving the Website over a secure (HTTPS) connection. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

· Request access to the personal information we hold about you

· Request that we correct inaccurate information

· Request that we delete your information, subject to legal exceptions

· Opt out of marketing emails (unsubscribe link) and texts (reply STOP)

· Ask that we not "sell" or "share" your information for cross-context behavioral advertising (we do not sell personal information)

Florida residents may have rights under the Florida Digital Bill of Rights, and residents of other states may have rights under their own laws. We won't discriminate against you for exercising these rights. To make a request, contact us using the details in Section 11. We may need to verify your identity first.

11. How to Contact Us

· Email: [email protected]

· Phone: (850) 234-6754

· Mail: Brannan Aluminum Inc., 520 Commerce Dr., Panama City Beach, FL 32408

12. Children's Privacy

The Website is intended for adults and is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe a child gave us information, contact us and we'll delete it.

13. "Do Not Track" Signals

There is no common industry standard for responding to browser "Do Not Track" signals, and the Website does not currently respond to them. We'll update this section if that changes.

14. Changes to This Policy

We may update this policy from time to time. When we do, we'll revise the "Last updated" date above and post material changes prominently on this page. Your continued use of the Website after an update means you accept the revised policy.